Support

Nicotra Group provides assistance to all its worldwide clients.

We consider our company part of our clients' organisation and we are always ready to follow our clients step by step and solve possible problems that may arise.

Project management

All our clients are assisted by a team of qualified professionals (product managers and system engineers) to check the system works properly and according to plans. We try to build up a personal relationship with our clients, trying our best to ensure responsiveness, continuity and a highly professional service.

Installation

A qualified team will be in charge of the installation, configuration and acceptance for guaranteeing a proper functioning of the system as planned in the project.

Training

We plan personalised training programs for our clients to enable them to acquire the know-how necessary to maximise our systems performance.

After sales services

Once our systems are installed and operating, Nicotra and its qualified technical team will provide complete assistance to all our clients.